Terms and Conditions

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Introduction

Welcome to The UK Truffle Festival, organised by Truffle Forager Limited. These terms and conditions govern your use of our website, www.trufflefestival.co.uk, and the purchase of tickets for our events. By accessing and using our website or purchasing tickets, you agree to abide by these terms and conditions.

Website Usage

• By accessing our website, you acknowledge and agree to these terms and conditions.
• All content on the website, including text, images, and logos, is the intellectual property of The UK Truffle Festival and is protected by copyright laws.
• You may not reproduce, distribute, or modify any content without prior written permission from The UK Truffle Festival.
• While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of the content on our website.
• We are not liable for any errors, omissions, or damages arising from the use of our website.

Ticket Sales and Events

• The UK Truffle Festival is a trading name of Truffle Forager Limited, a registered company.
• Tickets for our events are sold online through Ticket Tailer (tickettailer.com). By purchasing tickets, you agree to Ticket Tailer’s terms and conditions as well.
• Event tickets are subject to availability and may be limited in quantity.
• Prices for tickets are clearly displayed on our ticket purchasing website and are inclusive of applicable taxes unless otherwise stated.
• All ticket sales are final, and we have a no-refund policy unless otherwise specified for a particular event.
• You have 14 days to refund your ticket purchase unless you purchase within 30 days of the event, in which case you would not be entitled to a refund. 
• We reserve the right to cancel or reschedule an event, in which case we will provide a refund or offer an alternative date if possible.
• We handle customer data in accordance with our Privacy Policy.

External Links and Third-Party Services

• Our website may contain links to external websites or services provided by third parties.
• These links are provided for convenience and do not imply endorsement or responsibility for the content or services provided by third parties.
• When accessing third-party services, you are subject to their respective terms and conditions and privacy policies.

Intellectual Property Rights

• All content on our website, including text, images, logos, and graphics, is the property of The UK Truffle Festival or its licensors and is protected by copyright laws.
• Unauthorised use, reproduction, or distribution of any website content is strictly prohibited.

Privacy Policy

• We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws.
• Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our website and providing your personal information, you consent to our Privacy Policy.

Disclaimer and Limitation of Liability

• While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, accuracy, or reliability of the content on our website.
• We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or attendance at our events.
• We are not responsible for any errors, omissions, or damages resulting from third-party services or content linked on our website.

Festival Disclaimer

By attending The UK Truffle Festival and Truffle Dog Championships you agree to abide by the terms and conditions of the event. You also acknowledge that you participate in the Truffle Dog Championships competition at your own risk. The UK Truffle Festival accepts no liability whatsoever for any accidental damage or loss of any kind, whether direct or consequential, suffered by you, your family or your dog(s), in relation to attending the event, provided that nothing shall exclude or limit our liability for death or personal injury caused by our negligence or wrongdoing.

Governing Law and Jurisdiction

• These terms and conditions are governed by the laws of England and Wales.
• Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to the Terms and Conditions

• We reserve the right to modify or update these terms and conditions at any time without prior notice.
• It is your responsibility to regularly review these terms and conditions to stay informed of any changes.

Contact Us

If you have any questions or concerns regarding these terms and conditions or the practices of The UK Truffle Festival, please contact us at:

• Data protection officer: Ben Sweet
• Email: team@trufflefestival.co.uk
• Address: 82A James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK

Conclusion

By accessing our website, purchasing tickets, or participating in our events, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms and conditions constitute the entire agreement between you and The UK Truffle Festival regarding your use of our website and ticket purchases.

Last updated: 21/05/2023