Privacy Policy

Return to home

Introduction

The UK Truffle Festival is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal data, such as your name, email address, and contact information.
• Information provided when you interact with our website, complete forms, or make ticket purchases.

Use of Information

We may use the collected information for the following purposes:

• Managing and organising The UK Truffle Festival events.
• Communicating with you about event updates, promotions, and relevant information.
• Improving our services and enhancing user experience.

Sharing of Information

We may share your information with third parties under the following circumstances:

• Event partners and service providers involved in organising The UK Truffle Festival events.
• Legal obligations or to protect the rights, property, or safety of The UK Truffle Festival and its users.

Use of Mailchimp

We use Mailchimp.com as our email Customer Relationship Management (CRM) tool. By subscribing to our mailing list, you acknowledge that your information will be transferred to Mailchimp.com for processing. Mailchimp.com adheres to industry-standard security measures to protect your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security Measures

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect certain information. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access, correct, or update your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to request the deletion of your personal information.
• The right to withdraw your consent to the processing of your personal information.

GDPR Compliance

The UK Truffle Festival complies with the General Data Protection Regulation (GDPR). This includes:

• Processing personal data lawfully, fairly, and transparently.
• Providing individuals with their data subject rights.
• Ensuring appropriate safeguards for international data transfers.

Children’s Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us to request its deletion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of such websites before providing any personal information.

Changes to the Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website. We recommend checking the Privacy Policy periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: team@trufflefestival.co.uk

Address: 82A James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK

Last Updated: 21/05/2023

Please note that this Privacy Policy is provided as a general guide and may be subject to additional terms and conditions or legal requirements based on your jurisdiction and specific circumstances.